Ha Baje's Privacy Policy — Your information is completely secure

As one of Bangladesh's most trusted online betting platforms, Ha Baje places the highest priority on user privacy. When you use the Ha Baje website or app, you share certain information with us. This Privacy Policy clearly explains what data is collected, where it is stored, how it is used, and what rights you have over your information.

Ha Baje's Privacy Policy has been developed in accordance with international data protection standards. We believe transparency is the foundation of trust, and we encourage you to read this policy carefully before registering with Ha Baje.

Ha Baje only collects information that is necessary to provide its services. We do not ask for any personal data beyond what is needed. The table below outlines the types of information we collect and the reasons for doing so:

Ha Baje never stores your full card number or PIN. All financial transactions are handled through secure payment gateways.

Ha Baje uses your collected data only for specific purposes. We never use your information for anything unnecessary. The primary purposes are:

• To create, verify, and manage your account.
• To process deposits, withdrawals, and bonuses.
• To prevent fraud, money laundering, and other illegal activities.
• To deliver a personalized experience tailored to your preferences.
• To keep you informed about relevant promotions and offers.
• To provide customer support and resolve issues.
• To fulfill legal and regulatory obligations.
• To improve Ha Baje's platform and the quality of its services.

Ha Baje never sells your personal information or shares it with third parties for advertising purposes. However, limited data may be shared in certain specific circumstances:

• Payment Provider: Minimal data is shared with payment services such as bKash, Nagad, and Rocket solely to process transactions.
• Legal authorities: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Licensing Authority: Information may be shared as required by the authority that oversees Ha Baje's gaming license.
• Technology partners: Technology providers used to operate our services work under strict confidentiality agreements.

In every case, Ha Baje ensures that third parties use your data only for the specified purpose and in compliance with international data protection standards.

The Ha Baje website uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser. Ha Baje uses the following types of cookies:

• Essential Cookies: Used to maintain your login session and ensure platform security. Without these, the platform cannot function properly.
• Functional cookies: Used to remember your preferred language, theme, or settings.
• Analytics Cookies: Used to understand how many users are visiting each page, helping us improve our services.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the proper functioning of some Ha Baje services.

Ha Baje retains your data only for as long as necessary. All information is kept while your account remains active. After account closure, certain data may be retained for a specified period:

• Transaction data: retained for up to 5 years after account closure.
• KYC documents: retained for 3–7 years as required by law.
• Communication logs: retained for up to 2 years.
• General browsing data: up to 90 days.

Ha Baje believes you should have full control over your own data. We therefore provide you with the following rights:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information we hold about you.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Portability: The right to receive your data in a structured, portable format.
• Right to Object: The right to object to the processing of your data for specific purposes.
• Marketing Opt-Out: The right to opt out of promotional messages at any time.

To exercise any of these rights, please contact Ha Baje's support team. We generally respond to requests within 30 business days.

Ha Baje strictly prohibits anyone under the age of 18 from using the platform. Ha Baje does not knowingly collect or store any data from minors.

• Age verification is carried out at the time of registration.
• Any account identified as belonging to a minor will be closed immediately.
• Any collected data is deleted immediately.

Ha Baje uses industry-standard security technology to protect your data. Our security infrastructure is regularly updated and tested. Key security measures include:

• 256-bit TLS/SSL encryption — applied to all data transfers.
• Two-factor authentication (2FA) — for account login.
• 24/7 security monitoring — to detect unusual activity.
• Regular penetration testing — to identify and address vulnerabilities.
• Firewall and intrusion detection systems.
• Encrypted database — for protection of stored data.

Please note that no method of data transmission over the internet or electronic storage is 100% secure. Ha Baje takes every reasonable precaution, but absolute security cannot be guaranteed.

Ha Baje may update this Privacy Policy when necessary. If any changes are made, we will publish the revised policy on this page with a new date. For significant changes, a notification may be sent to your registered mobile number or email address.

Continued use of Ha Baje after any changes have been made will be considered your acceptance of the updated policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, Ha Baje's support team is always here to help. Get in touch with us:

• Email: support@habaje.ws
• Support hours: 24 hours a day, 7 days a week
• Live Chat: Log in to the Ha Baje platform and chat with us directly

We typically respond within 24–48 hours. For urgent privacy matters, please email us with "Privacy Urgent" in the subject line and we will prioritize your request.